Still no feedback from you. Terrible service

I sent a complaint / query via email on the 11th of April seeing that when I paid my import tax, that the information was incorrect and not the same as on my Shein account... No response. Then I wrote a complaint on Hello Peter, the responded with someone will contact me... No one did. So here is another complaint about your terrible service or the lack thereof. You guys are in over your heads and Shein should really get another provider. I then got a notification on Shein that there is a delay on on my parcel "Logistics providers are experiencing a resource shortage, so your order may be delayed by 3-5 days". I ordered before my friend who lives in the same town, and she received her package on Monday already. Your service is uphauling. I will definitely be complaining to Shein as well, I am not leaving it there. 1. The address on the tax invoice is wrong 2. HUGE delay FIX it!