STAY AWAY from Buffalo International Logistics (courier service)

STAY AWAY! Ordered four items via Shein (just as bad), paid for the order and the Customs, then I was advised that the order got destroyed and I could re-order or ask for a refund. I re-ordered, only to be asked for a Customs payment again, and on only three of the four items I paid for. It is impossible to communicate this problem to them, their bots simply do not give you the option to do so and they do not have any other method of contact.