So Called Incorrect Shipping Address?!?!?!

I must say that I have never battled with a Courier Company like I’m battling now! I ordered a few items off Temu and delivery was going fine till my package landed up with Buffalo Couriers. On the day of delivery I get a email telling me the item is being delivered so I wait the entire day only to get a email late afternoon that the delivery was cancelled due to the incorrect address being given. Now this address there is nothing wrong with as with the same address all Uber Eats drivers find it, Take Allot has found it numerous times so I know it’s correct! So I call the customer service and the first guy I speak too lands up putting the phone down on me only because I stated that Take Allot finds my place so I can’t understand why they can’t. I then phone back and speak to a lady which was much more helpful and we confirmed the address was correct! The next day was set for delivery so I was a bit relieved! This morning at 7am I get a call from a lady at the head office confirming the address so I think this time it’s actually getting to me! At 9am I get a call from Ramano telling me that he is outside! I go outside only to find nobody there, so I call Ramano back and he says he is in Elsies Rivier, when even the lady at the head office confirmed that I was in Cape Town CBD! He then asks me where I am and I told him to look at the address, to which he replies” Oh you you Cape Town CBD”, then goes on to saying that the parcel will have to go back to their warehouse! I then got frustrated as it’s already been a few days waisted and the items in delivery are urgeny needed for work purposes! I then asked him why when he knows I’m in Cape Town CBD and he has the entire day to deliver it and he then tells me that he won’t be delivering it and straight after he hangs up my call! I mean really, how is this business even still operating if you have drivers that clearly give a **** and can be so rude to hang up on customers after they realize it’s them that have made the mistake! So now I sit with my package returning back to the warehouse again! I don’t even have airtime to call them so I’ve sent them an email and being already 3 hours later I still haven’t heard anything! Sorry but this is something new to me concerning customer service!!!