Shein or buffalo is *****ing goods

Goodday,I dont know if im the only one but my shein goods dissapear after its dispatch it was now my 3rd time that it dissapear and all that buffalo can say its on its way from the from December 2023 and the first week in january,i dont know who ***** it but i just never received the goods but it state dispatch and never pitch,it dont even say delivered