Shein delivers exactly what you see , however Buffalo Logistics total different story they struggle to do a refund of R165 .????

I have never dealt with a company that make so much promises and deliver nothing or take forever to reply and assist. So many emails with proof of Payment was send to them and a promise to refund was send that it will take 4 to 5 days this is now nearly 4 to 5 weeks and still no refund. I have emails Angela / Judy /Daniela Elliot Below email was received 19 September - until today no refund was received From: Daniela Elliott <***> Sent: Monday, 19 September 2022 11:47 To: Ackerman, Francina <***> Subject: [EXT] Re: FW: [BUFFALO]Tax notification

Hi Ackerman, Francina, thank you for the proof of payment , i have escalated it to the accounts department for manual allocations it will take 3-4 working days for the payment to be updated Daniela Elliott CSD Agent SA Address: Unit 3, 106 Loper Avenue, Spartan, 1619 Tel : *** / *** WhatsApp : +***0

What is happing with this Company. Shein delivers exactly what you order however Buffalo is bringing the all reputation of Shein down.