1 reviews | Active since Jul 2023
**** Service By Buffalo Logistics
Good day
I’m beyond angry and dissatisfied at the service I have received from Buffalo. On 21st of July I placed an order on the Shein App with an open mind that my order would be delivered between 27-28 July 2023 and yes my order was scheduled to be delivered on the 27th of July as per email sent by Buffalo. Come the 27th the driver calls me and say he’s outside to deliver my order, I wait for about 15 minutes for the driver to come, the driver is nowhere to be found. I call the drive again only find that he went to a wrong address similar to mine but very far from my place. I call Buffalo after speaking to the driver coz it was not his fault, I speak to an agent from Buffalo and they say it’s a mistake from their side they apologise blah blah and I’m told that my order will be delivered on Monday. Today is Monday the 30th of July and I have not received my order, I then decided to call Buffalo using my own airtime only to be told that my order will be delivered tomorrow because the driver said they have too many orders for today so they can’t deliver mine. I am so disappointed at the fact that Buffalo has caused me so much inconvenience and money already yet there is no sense of urgency to my query. I had to buy new clothes for the weekend because Buffalo did not deliver my order on time.
I wish Shein can stop using this **** of a Logistic Campany called Buffalo
