Sad customer

We come to hellopeter thinking will get help,this is the second time posting my grievance Buffalo logistics failed me dismissal Thier drivers are lying and I don't know if they can't see the reviews I'm still waiting for my package when you call customer care they tell yous they will escalate the matter and they doing that big ups to customer care,I get that hope thinking you will get your package only to get the massage of you didn't answer your phone a BIG Lie I even screenshot my log and send it by email I waited thinking they will reply my email till this day I'm very disappointed don't wanna lie