Rude driver

There is very rude driver there named Cedric Morata. I didn't receive my parcel today been calling the driver since 14:00, since he called me at 10:20am to verify my new address. I have been calling him while waiting as I was knocking off @ 15:30 and he basically told me he is busy delivering other parcels I should just knock off, I might get my parcel tomorrow n hung up on me. Can buffalo logistics please get better drivers