Return parcel

Never ever use them. They promise a consultant will contact you and nothing happens. Sent SMS's who the driver will be to come and pick up a parcel twice and never pitch. Holding on for someone to pick up the phone for up to 15 minutes , they doesn't listen to your problem with them. The manager never available. There tune when waiting for a consultant is- THE SOUND OF SILENCE! THAT EXPLAINS EVERYTHING! Unfortunately Shein use them to return parcels.