REFUND

Dear Sir / Madam,

I am writing to you to raise an issue about: Online shopping

The issue that I have experienced was: I bought clothes online in August and was promised delivery within. To date I have not received my goods i was told that the courier guys was hijacked and they should be the one refunding my money back. They do not respond or provide feedback. I have not received my refund.

It occurred on: 28/10/2023

This meant that It really affected me because i was not expecting such a back service from them

They have acknowledged that the goods were lost but are failing to refund my money back.

I would like to get mt refund

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,