Really bad service and no feedback!

Good day

Your courier partner, Fastway, lost my parcel. It was delivered to "someone".

I did not receive neither signed for my parcel.

I cannot get hold of Buffalo telephonically and the quick WA number goes unanswered for weeks.

Please up your game as you are handling goods paid for by other people.

My granddaughter's Christmas gift delivered to incorrect recipient and you want me to claim replacement from my supplier.

This is not on!!!

Please arrange for a replacement item to be delivered soonest.

Thank you