Poor service from Drivers of Buffalo Logistics and Fastway Couriers.

Delivery from Shein, Buffalo Couriers was allocated, rude driver, attempted to deliver my package at 06h30 and then after 16h30, out of my work hours, was rude and did not explain procedures to me. Package was returned to Warehouse and given to another Courier service - Fastway Couriers, Had to call their Jhb Office to get assistance, from a very professional employee Tyric Horsb.

Durban office was not answering calls, this morning. One employee Lileka tried earnestly to assist me, the rest are totally unhelpful.

I was given Drivers (Phoenix area) contact number for sorting a delivery time. He doesn't answer his phone.

The Fastway website has a place where you can locate the driver allocated to suburbs, so that you can communicate with the driver.

But driver does not answer calls all day, nor respond to whattsapp.

So I am unable to communicate with the Driver.

Relevant question, How does Fastway Couriers allocate work, to the Drivers if they do not answer their calls or messages..... Point to nitr6.....