Poor Service Delivery

Package was supposed to be deliverd on 16 May 24. Telephone number was wrong so the package was returned to the depo. No comminication via email regarding this. Eventualy i picked it upo on the tracking number that the parcel was returned. Tried to get hold of the support team. Zero Luck Emails was send No Reply. Eventualy after a couple of days sombody picked up the support line. Told them the story and he said no problem he can change my telephone number. I thought this was sorted out and now I will receive my parcel. No luck the tracking states keeps saying will schedule another delivery as soon as possable. Well I tryed support again via mail. No Luck. Got hold of Tammy and she assisted and chaged the number, even received an mail stating it was changed. Waiting again and yesterday 6 June 2024 I thought let me contact them again as I did not receive it yet, Now suddenly I have to pay for another delivery. No communication to notify me about this. There customer service is so bad that even the normal one man bandit courier company will be better than there service.