Poor service

Very bad poor service ,I have made an order from Shein addressed it to same address that they usual do deliveries,it happened that driver thought that the address not local and send my package to Kempton park Spartan without even calling me to confirm the address , I do accept that mistakes happen and I bought things i need to use them , I make a plan to go and pick it up as I am the one who need them , I couldn't be assisted with that and I have to take money buy things the manager at logistic buff Meyerton is very bad couldn't even answer my fine as the mistake this has cost me a lot 😭😭I'm so disappointed with their service