Poor service

Buffalo logistics has extremely poor and disgusting service. My order have been with them since last week failing to Deliver called once when trying to get back to them they don't answer from then everyday it's been failing to deliver due to not answering while no one called you. I'm so disgusted by your service shame hopefully it will be the last time. I dnt understand why you f#ck#n about something that you didn't do. I'm so disgusted now it's the second week sitting with my things at the end I'm told that I'll have to pay extra fee for their poor service sies