CM
Chrisentia M

1 reviews | Active since May 2024

09 May 2024, 11:00

Poor Poor Service

I received an email 5days ago saying my order was out for delivery however till now I have not received my order. On their APP it shows that I was contacted on the 04/05 and I rescheduled the delivery for another date and I was never contacted. I called on Tuesday and I promised I will receive my Order before end of this week however when I call today they said ethereal is no driver coming to my side this week I will only receive my border next week...what kind of nonsense is that? It's my niece birthday tomorrow and she needs the outfit in that delivery for her photoshoot and I ordered in time with Shein. Why are you doing this to your customers?

0
Replies (2)
Buffalo Couriers
Buffalo Couriers's reply09 May 2024, 15:27
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
CM
Chrisentia M's update10 May 2024, 15:33
Reviewer Update
My tracking number is BUFZA***YQ and my order was given to FASTWAY courier the worst company you chose for courier. Their APP shoes that my parcel was onboard the courier vehicle and will be delivered today however till now 15:27PM I have not received my parcel. I was supposed to knock off at 1PM but I couldn't as I really need this order for later today. The driver is not answering my calls when I call him. My tracking number with FASTWAY is CR***...PLEASE TAKE BACK MY ORDER FROM THIS USELESS COURIER COMPANY. I needed this order for TODAY