Poor Logistics and delivery service

I placed an order with Shein two months ago. My order has been floating around with this Logistics company after I paid them already. No updates, no apology and you cannot get hold of anybody or and agent to get an answer. The website dsign is off such that it keeps on going in circles. You get nowhere and probably will never see my order. Do not order from Shein in SA as they use these idiots.