Poor Customer Service From Buffalo

I'm extremely disappointed with the service I've received from Buffalo regarding my missing parcel. According to the tracking information, my SHEIN parcel was delivered on September 5th, but I never received it and wasn't contacted on the day of delivery.

Despite numerous attempts to contact Buffalo through various channels (calls, emails, WhatsApp), I've been met with complete silence. No responses, no updates, no help.

I'm frustrated and stressed, feeling helpless and unsure of what to do next. The lack of communication and assistance from Buffalo is unacceptable, and I would not recommend their services to