Poor customer service

Item: Buffalo Couriers
Rating: 1
Author: Danielle A

I placed an order on the 24 March and my parcel has still not been delivered. The phone number provided just rings and whatsapp messages are not rep**** to. I received an email stating that my parcel was delivered today yet I did not receive or sign for it.

Helpful (0)

Replies (2)

Buffalo Couriers's replyOfficial

12 Apr 2024, 09:42

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.

Buffalo Couriers's reply12 Apr 2024, 09:42

Official

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.

Danielle A's updateReviewer Update

13 Apr 2024, 10:58

Again, no response

Danielle A's update13 Apr 2024, 10:58

Reviewer Update

Again, no response