Poor Baffalo customer service

Item: Buffalo Couriers
Rating: 1
Author: ABRAM M

I ordered items from a shop international and it happened that it was allocated to this courier, the items were due on the 6th of April, today is the 22nd nothing received, these are the updates I get, *Delivery failed failed due to excessive delivery... Time 14h00 *Delivery failed due to failer Excuses after excuses, i phoned the other day and I was told I won't even atleast collect my parcels, only thing their robot calls me for the past 4 days after 19h00 to tell me "Delivery failed" I need please my items as I have special use of those items, Baffalo please delivery my items I even paid for my customs duties.... Please can I have my damn items.

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Replies (2)

Buffalo Couriers's replyOfficial

23 Apr 2024, 08:51

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL

Buffalo Couriers's reply23 Apr 2024, 08:51

Official

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL

ABRAM M's updateReviewer Update

24 Apr 2024, 13:11

How does you agents operates or conduct business? i have this email sent to me yesterday but i keep on getting ROBOT CALLS and sms that my delivery has failed ,please can you stop the ****** robot to call me during family time(19h00)
I am patiently waiting for 48 hours, because i can collect my parcels in johannesburg no problem
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ABRAM M's update24 Apr 2024, 13:11

Reviewer Update