Poor attention to customer requests

I am even frustrated tying this message . I have sent countless emails to say my package should be delivered on Thursday the 3rd of Oct. Is it that hard to comprehend that some people work at different locations and cannot use office addresses and we get home late so when I made arrangements, it’s because I am avoiding your rude drivers acting like I owe them . I want my package as soon as tomorrow, I looked at the tracking and the lazy person said it should be rescheduled for the 4th, that’s not what I said . I said the 3rd for a reason .