NK
Neels K

1 reviews | Active since Jun 2024

04 Jul 2024, 18:41

Plse communicate, plse get your people up to speed with this case, make contact with the buyer to ensure quick and unfailed delivery. For info, TWO parcels BUFZA***YQ, and BUFZA***YQ, are applicable!

I’ve ordered frm the Chinese Co, TEMU, merchandise, paid , and on top of thé ordered price, I paid an extra amount for customs and vat (not mentioned when u buy frm them - a total surprise which is not acceptable), before delivery shall take place. I paid R97.96 to get the parcel released by customs. I complained on this site about the service delivery of BUFFALO INTERNATIONAL LOGISTICS. Delivery of the parcel, failed twice due to several excuses, BUT they never contact me for directions, or otherwise ( I went so far as to send an address PIN to Buffalo). After my complaint with HelloPeter, an agent of Buffalo phoned me frm Jhb to clarify the problem, and according to me, everything were clarified and I get the assurance frm the agent that Buffalo shall deliver the parcel asap. In 2 weeks time, Nothing happened! Two days ago, I received a message that “maybe the parcel is lost - do u want to reorder, or get reimbur*****t”. I chose “reorder”, and to my surprise, today, I received a message that I have to pay a 2nd time, customs/vat of R96.69 I refused blatantly, because it’s NOT my fault that the parcel is “missed”. All I can say, people plse stay away frm TEMU, and most of all, frm Buffalo International Logistics- bad, bad, and a VERY bad experience! I doubt whether I would receive my money back I paid for thé ordered merchandise. BEWARE!!!!!!!!!!!

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