pathetic spitefull and lying managers at Buffalo logistics

Buffalo is a pathetic company. I contacted them but nobody in Buffalo makes any effort to help me and I phoned, sent emails and chatted with the bot (which no human is really interacting although they say they do). My parcel was scheduled to be delivered yesterday. Last night I saw that they said that the address was incorrect and nobody was home, which is a lie because there was someone at my house the whole day. The address is also not incorrect so i don't know how they can say that. I phoned and explained that it is very important to get the parcel as I am going on leave tomorrow. Now I see on the system that the delivery is scheduled for Sunday 13 October and they don't even deliver on Sundays. When i phoned today i spoke to 3 different people who are believed to be managers but was exstremely rude. I told them that i am very frustrated which he answered that i chose to be frustrated and put down the phone in my ear. When i phoned again a lady told me that there is no way that i am getting my parcel today and laughed in my ear and also put the phone down. The 3rd one was just as spiteful and rude and told me the reason why my parcel was not delivered is because the driver ran late and was not capable of delivering it on that route for the day so they **** about the adress and that nobody was home. I complaint that they only send it on Sunday and asked why cant they send it today and he answer he can always schedule it for monday if i keep on complaing. I find this extremely rude and spiteful and truly i will never ever use shein again just because they use buffalo as a delivery service. i will rather use Temu cause they use fastway as a delivery service. My next email will be to Yvonne Sheppard and the CEO and the directors in China.