Pathetic service and support

This is beyond pathetic. After multiple successful deliveries to this exact address, Buffalo now claims my address is suddenly “incorrect.” This is an outright lie, or a staggering level of incompetence. Either way, it is unacceptable. I placed my order on 23 November 2025. Weeks later, I am still waiting. Every attempt to resolve this has been met with useless WhatsApp bots, ignored emails, and scripted nonsense. Speaking to an actual human being at Buffalo appears to be completely impossible. The only response I ever receive is the same copy-and-paste line: “Address incorrect. Will escalate.” Nothing is escalated. Nothing is resolved. It is just excuse after excuse while my order goes nowhere. I have dealt with many courier companies over the years. Buffalo is, without question, the worst I have ever encountered. And that is saying something in South Africa. I will never use Buffalo again under any circumstances. If a retailer tells me Buffalo is the courier, I will cancel the order immediately and take my business elsewhere. This company is a masterclass in how not to run a delivery service. Utterly useless.