Pathetic Service

I am so disappointed in this company. It’s 2 days now I have cancelled plans to do anything and wait for their driver- Jeremiah. They don’t answer calls, their WhatsApp or emails. They were very quick to respond when I had to pay them. But now that I need my parcel- I am ignored. tracking number BUFZA***YQ. This is not customer care at all. How can you’ll treat clients like this? Their driver claims to have come on Monday- but he did not- I was home, he did not even call me. I had to contact youll. And was told he will come today- Tuesday. I resent my address and telephone number via mail and WhatsApp. I am just ignored. I asked for the drivers cell number and I am ignored. This is really pathetic service and unacceptable. I need to rush out for 30minutes to collect my son that’s why I need to speak to the driver but they just ignore me. Never again and I will be also telling Shein about how unhappy I am with Buffalo. This is not the courier service I want to use if I ever buy from Shein again.