Pathetic service

Disgusting service from this company. I paid my customs for my Shein order, sent POP and I have called now over 10 times. My money is sitting in their account and y order still hasn't been cleared. They literally ghost you over email because these people are too lazy to do their job. I don't see why I have to chase after these people for my order. Shein needs a better logistics company because these people are pathetic.