PATHETIC AND UNHELPFUL SERVICE

I AM EXPERIENCING ABSOLUTELY PATHETIC SERVICES WITH BUFFALO WITH MY SHEIN ORDER BUFZA7VC11572VWYQ. THESE PEOPLE ARE GIVING ME THE RUNAROUND AND LYING TO ME THAT MY ORDER HAS BEEN DISPATCHED. EVERYTIME, I CALL TO TRACK MY ORDER, THEY GIVE ME A DIFFERENT STORY AND THAT MY ORDER IS WITH A THIRD PARTY THAT THEY CANNOT TELL ME ABOUT. I HAVE PLACED MY ORDER ON 2025-03-30 AND IT HAS BEEN DISPATCHING SINCE LAST WEEK AND TO DATE, NOTHING RECEIVED. THEY ARE UNABLE TO PROVIDE ME WITH A VALID TRACKING DETAIL TO ADVISE ME WHERE MY PARCEL IS. I AM VERY VERY VERY DISAPPOINTED AS MY MONEY IS DOWN THE DRAIN.