1 reviews | Active since Jun 2016

04 Sept 2024, 17:59

Parcel ****** by courier

Don’t wait for a refund from buffalo. They ***** clients parcels n money I’ve completed a return request to SHEIN on 29 June, courier only collected on 30July. Courier was suppose to collect within 2 days After numerous phone calls, emails & WhatsApp’s no assistance for my refund. Now on their system, buffalo says the driver came for my parcel but i refused to give him the parcel. What nonsense, I gave the driver the parcel with my own 2 hands. The courier took my parcel on the 30july n said they will scan it on the system but now it looks like the driver stole my parcel & didn’t update it on the system. The drivers name is lucky, please beware if you get this useless driver to collect your parcel for returns Substandard courier company with many complaints.

0
Replies (3)
Buffalo Couriers
Buffalo Couriers's reply25 Feb 2025, 12:08
Official
Good day,

Unfortunately, your parcel has been discarded. Kindly contact your supplier to arrange for a refund.

Regards,

's update25 Feb 2025, 12:16
Reviewer Update
Good Day

Buffalo logistics collected my parcel 8 months ago & now respond with the above.

Buffalo discarded my parcel, please explain how do I receive a refund ?

Buffalo, you are responsible for my refund. Contact me urgently !!
's update01 Mar 2025, 10:47
Reviewer Update
Buffalo logistics, you collected my parcel 8 months ago & now respond that’s it’s discarded

Please advise as to how do I receive a refund if you collected and discarded the items