PACKAGE NOT DELIEVRED

My package was due for delivery this morning and the driver called when I was at work which is 10 minutes away from my work place. I asked the driver if he can please deliver it to my work place as I had just left for work and he said no. I then said I will call someone who can collect my package for me which I did and got back to him. The driver was very rude and refusing to understand what I was saying. At the boom gate you ONLY REQUIRE a code if you will go through the second gate which is what I was explaining to him. The person whom I got to collect my package was by the first gate where the driver would not need a code to enter. He hung up the phone and on me. Also as I was talking to him , he kept on talking to other people and left the place said he was delivering to another client. When I asked how you can be talking to mw while busy with other people because there will be a break of communication, he said I was not the only client. The driver left the building like that and has been ignoring my calls.