NJ
Nhlonipho J

1 reviews | Active since Feb 2025

12 Feb 2025, 21:05

Package delays

I am extremely frustrated with the repeated delays regarding my package.Initially, I was informed that delivery would take place on Monday, but it did not arrive. I was then told it would arrive on Tuesday, yet it was delayed again. Now, I am being told to expect it on Thursday.

This level of service is unacceptable. I have been waiting unnecessarily, and the lack of reliability in your delivery estimates has caused me significant inconvenience. I expect a clear and honest update on the actual status of my package and assurance that this will not be delayed any further.If I do not receive a proper response and my package on time, I will have no choice but to escalate this complaint and leave a public review about my experience.If do not receive a proper response and my package on time, I will have no choice but to escalate this complaint and leave a public review of this issue.

Sincerely, Nhlonipho Shusha .contact n.o:*** Tracking n.o:BUFZA7UB08306V3YQ

0
Replies (1)
Buffalo Couriers
Buffalo Couriers's reply13 Feb 2025, 08:13
Official
Good day,We sincerely apologize for any inconvenience caused. Kindly note that we have been trying to contact you on the number provided, but it is not going through. Please provide an alternative contact number so we can assist you further.Regards,