Overcharging on logistics/clearance costs on online SHEIN clothing purchase

My daughter placed an order with SHEIN (China) recently, and when I reviewed the the quality and prices items purchased online. it seemed like a pretty good deal. Shein provided an estimate of the delivery/clearance charges and I gave my daughter the go ahead to place the order.

A week later now, and she receives an email from Buffalo International Logistics saying that the parcel has arrived in SA, but the clearance charge is more than 30% of the total order cost!!! R1450 on an order of +/- R4500!! Absolutely ridiculous!!

We were not made aware of these 'clearance costs' up-front, and the estimate provided by the seller was far less than the actual!! To me, this is a clear case of 'consumer deception' to try and score a sale (both seller and logistics provider).

I have decided to log a formal complaint with the Consumer Ombudsman in SA (Consumer Protection Act). I am 100% certain that there have been other innocent consumers that have also been 'duped' by these ************ group of sellers and their logistics service providers!

Last time myself or anyone in my family ever order from SHEIN!!! Just deleted my account right now!! I will rather support SA manufacturers/retailers, where my risk is limited and I have the option of trying on the clothing before the purchase; and I have the TRUE COST up-front!!

Thanks for nothing Buffalo Logistics!!!