Order Update

BUFZA***YQ

I place an order with TEMU on the 9 March and my order was scheduled to arrive between 17 - 29 March, it's now the 2 April and I still haven't received my order. I tried reaching out via email no reply I tried WhatsApp and I was told that you guys never received my payment I forwarded screenshots to the unhelpful agent I was chatting to on WhatsApp showing that the payment was in fact successful but they never responded. All I want is my order. Thank you.