order not yet received

Item: Buffalo Couriers
Rating: 2
Author: Livashni J

I ordered a parcel from shein on the first of April and this has been sitting with buffalo since the 12th there is no movement my parcel estimated delivery date was the 15th. i keep tracking and it says in transit to third party..... i have reached out to buffalo via email and they keep saying that your parcel will be dispatched this week and there is no correspondence.

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Replies (2)

Buffalo Couriers's replyOfficial

16 Apr 2024, 14:59

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL

Buffalo Couriers's reply16 Apr 2024, 14:59

Official

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL

Livashni J's updateReviewer Update

17 Apr 2024, 06:58

There had been no agent in contact yet.... What is the time frame that they will call? My parcel is sitting with Buffalo past the 14day mark now and the service is quite appalling

Livashni J's update17 Apr 2024, 06:58

Reviewer Update

There had been no agent in contact yet.... What is the time frame that they will call? My parcel is sitting with Buffalo past the 14day mark now and the service is quite appalling