CJ
Candice J

1 reviews | Active since Apr 2017

28 Mar 2024, 13:32

Order from shein, not received

Good day BUFZA***YQ

Please note your driver was in my location, but apperantly could not find my house after i send him the location and he was very rude and disrespect full, never in my life ever since odering from shein have I received such disrespect,all the other drivers before him has always found my house and would only call when they outside, this driver called asking for a live location as if his close, I waited for 2hrs and still no sign off him ,i send him a whatsapp to tell him i left home but there are peope at home that will receive the package

Never in my life dealing with bufflogistics have I I been called by driver asking for a live location and still cant find your place, and gets rude when you try to guide him

I called in to lay a complaint and found out that tracking shows received,

Please note I never received my package & did not sign for anything

Hope this matter can be resolved a.s.a.p

FYI:Please dont let drivers deliver if the next day is a holiday and especially if they gone be rushing people that are also at work

Regards Dissapointing customer

0
Replies (5)
Buffalo Couriers
Buffalo Couriers's reply28 Mar 2024, 13:35
Official
Thank you for your message. We understand your frustration and we apologise for the inconvenience caused. I have asked an agent to contact you. BIL
CJ
Candice J's update28 Mar 2024, 15:15
Reviewer Update
so you get an agent to call,just to be told about 24/ 72 hrs, how is it fair to the customer , if your driver was arrogant and rude and right in my area but decided to be rude & drop the call in my ear when i was trying to assist him in how to get to me, you guys are gone make shein look bad, and reading the reviews its just dissapointing
CJ
Candice J's update04 Apr 2024, 07:43
Reviewer Update
Buffelo logistics I still have not received my package
CJ
Candice J's update04 Apr 2024, 07:47
Reviewer Update
Buffalo logistics, when will i receive my order, the week is almost over
CJ
Candice J's update11 Apr 2024, 09:56
Reviewer Update
Buffalo logistics, I still did not receive my order, please advise by when can i expect it,