Order delivered to a wrong address, to a stranger!

Tracking no. BUFZA7AJ06223PBYQ

I received an email saying my order was successfully delivered i was shocked because I've been home all week and i have not received any order, when i call them i was told my order was delivered to Khensani who i have never heard of before.

I don't understand, don't you guy deliver at the address given? Don't you guys call the number given? Don't you guys verify(ID) before living the parcel?

I'm so hurt and highly disappointed, I WANT MY ORDER!