NO SERVICE, EMPTY PROMISES

Hi, this is Jan de Waal. Date 22 December 2020. My cell number is *** South Africa. I have placed an order with the company Newchic on 24 November 2020 for a Vintage Genuine Leather Business Bag. The SKU number is SKUA07485 The tracking number is BUFZA***YQ. The reference is 49EXu6. The delivery company promised me that the parcel will be delivered now for weeks. The office said that they have tried to contact me on my cell several times, which is a totally not true because their were NO missed calls on my cell from Buffalo or Newchic. They say they have been to my house twice to deliver and my housekeeper, gardener and myself have never seen them. That is also not true. My office tracked the parcel on our website and the last time our web was updated was on the 17 December 2020. I phoned several times and eventually spoke to Emily that promised me that the parcel is with the driver and must be delivered today. This is a very poor show and very bad service. I will not recommend anybody to ever buy from Newchic or Buffalo. If you are prepared to wait more than a month maybe. Their is no feedback and this was bought for a surprise for someone but the only suprise I got was no service. Please be extremely careful when ordering on line from Newchic. I will await your response and will also post this on social media and Hellopeter Thank you. Jan de Waal. [12/27, 08:56] Jan De Waal: I am still waiting for my package delivery although the web page and WhatsApp page say that delivery will be done in 24 hours. Another lei from this company. This is the worst service I ever experienced from a company. So people be very sure not to buy from Nechic or use Buffalo for delivering. I do not know but this looks like a **** to me. Be very careful and don't believe a word they say. Thank you. Jan de Waal