KM
Karen M
1 reviews | Active since Apr 2024
16 Apr 2024, 09:43
No response
Import tax has been paid. POP has been forwarded to you several times. Your office has confirmed the same however, cannot update their system. Your team does not respond to emails or messages. Please assist to resolve this matter. It has been ongoing for a few weeks.
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Replies (3)0
Replies (3)
Buffalo Couriers's replyOfficial
16 Apr 2024, 10:39Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply16 Apr 2024, 10:39
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
KM
Karen M's updateReviewer Update
17 Apr 2024, 08:59Despite receiving the POP and attaching it, buffalo logistics have not updated their system which means my package will not move to the next phase for delivery. Please assist to get this resolved urgently. Payment was done on 31 March 2024 so this has been on going with no response from Buffalo logistics.
KM
Karen M's update17 Apr 2024, 08:59
Reviewer Update
Despite receiving the POP and attaching it, buffalo logistics have not updated their system which means my package will not move to the next phase for delivery. Please assist to get this resolved urgently. Payment was done on 31 March 2024 so this has been on going with no response from Buffalo logistics.
KM
Karen M's updateReviewer Update
17 Apr 2024, 09:40I have just received another automated phone call from Buffalo logistics requesting the import tax payment. Please resolve this asap
KM
Karen M's update17 Apr 2024, 09:40
Reviewer Update
I have just received another automated phone call from Buffalo logistics requesting the import tax payment. Please resolve this asap