No communication, lack of decent interaction for issues.

Wow. Non-existent customer service. Horrified. My boyfriend inserted his cell number incorrectly and we did therefore not receive notification when they tried to deliver Temu packages. Fair enough BUT almost a week later, with numerous email requests, WhatsApp message attempts (supposedly connecting me to an agent), calls and any other means tried to get the urgent parcel delivered and perhaps the cellphone number changed, there has been no success or communication or responses or help.

For a company catering for the enormous Temu now, they should really drop the bots and have HUMANS with whom consumers can interact!