My status says delivered but never recieved my package

I place my order with shein on the 24 of March, I got msg for delivery on the 5th of April waited until 17:00 but my parcel never arrived, but to my surprise my status changed to delivered, u contacted shein immediately as it really hard to get response from baffalo logistics, it was on a Friday was told to wait for Monday, which I did, even today I am still waiting. my status changed and was signed off by someone named precious, I don't know any precious