MN
Mary-Jane Nkosi

1 reviews | Active since Jun 2024

23 Jun 2024, 20:26

****mers and their staff *******

Temu can you pls stop using Buffalo because their drivers are *******, I got a call from the driver asking me if I'm home then I said YES then they never showed up after a day I track my parcel its status said they took it back to the warehouse it was after 5pm while I'm still surprised by that then the following i track my parcel status again it stated that it was delivered by 7am was shocked bcos I didn't even got a call that they're around. I'm asking myself who received the parcel on my behalf I reported this matter n NO help at all instead you will be told to write an email n when you do that you will keep on sending emails n no response. So my R1500 for my parcel n customs gone.

0
Replies (2)
Buffalo Couriers
Buffalo Couriers's reply24 Jun 2024, 12:08
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
MN
Mary-Jane Nkosi's update02 Jul 2024, 12:19
Reviewer Update
Hi
The agent did called me n promised to send me an email of claim document and a refund of my payment but she never send it it's now a week ago and haven't heard anything Baffalo. Which means they **** about it.