****MERS

I ordered from Temu, this was regarding the third order, customs invoice comes through I pay, server error get redirected to pay. No deduction showing on bank account yet, I pay again. Lo and behold less than 24 hours later, both payments debited successfully, reach out to Buffalo, I get sent refund form and they need both POPs. Sent and done, we are now 7 days post said email, 3 follow ups, 4 phone calls 'email only'. Parcel gets delivered after Temu had to escalate within 24 hours but it's been in Cape Town 3 working days. I am still waiting on my refund.