RN
ROW N
1 reviews | Active since Dec 2011
27 Mar 2024, 17:30
LESS THAN 1 STAR - STILL WAITING FOR GOODS!
I am waiting for a parcel for so long now! They keep saying I have to pay the customs tax, and I keep sending them proof of payment. In fact when you use their tracking services on their website, it even shows PROOF PAYMENT RECEIVED (3 TIMES)!!! I have paid quite a bit for my parcel and cannot afford to lose this or the money spent. No responses to emails, phone calls, messages nothing! I FEEL LIKE BUFFALO IS *****ING MY MONEY AND MY GOODS!!!!
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Replies (2)0
Replies (2)
Buffalo Couriers's replyOfficial
28 Mar 2024, 12:15Thank you for your message. We understand your frustration and we apologise for the inconvenience caused. Please may you send me your tracking number privately and one of our agents will assist you. BIL.
Buffalo Couriers's reply28 Mar 2024, 12:15
Official
Thank you for your message. We understand your frustration and we apologise for the inconvenience caused. Please may you send me your tracking number privately and one of our agents will assist you. BIL.
RN
ROW N's updateReviewer Update
30 Mar 2024, 07:32THEY WANT TO SEND MY PARCEL BACK! HELP!!! So I send Buffalo the order number again via Hello Peter (privately). And once again, broken promises. At1:18pm on 28 March 2024...received a call from Kamo regarding the Hello Peter complaint. She was going to sending me an email with the email address that I need to send the proof of payment to (YET AGAIN). Its 30 March - 7:30am and I am still waiting...... really. i got told that (Christopher and Mmatshepo), who this was sent to before is on leave. Apparently Kamo also could not the system...... come on now really guys. I now get a message saying that THEY WANT TO SEND MY PARCEL BACK.
RN
ROW N's update30 Mar 2024, 07:32
Reviewer Update
THEY WANT TO SEND MY PARCEL BACK! HELP!!! So I send Buffalo the order number again via Hello Peter (privately). And once again, broken promises. At1:18pm on 28 March 2024...received a call from Kamo regarding the Hello Peter complaint. She was going to sending me an email with the email address that I need to send the proof of payment to (YET AGAIN). Its 30 March - 7:30am and I am still waiting...... really. i got told that (Christopher and Mmatshepo), who this was sent to before is on leave. Apparently Kamo also could not the system...... come on now really guys. I now get a message saying that THEY WANT TO SEND MY PARCEL BACK.