IRATE CUSTOMER

The worst experience from Buffalo ever😡 I ordered my daughters birthday stuff 3 weeks ago on shein and still have not received my parcel, I have tried calling and and holding on the line for 30 minutes then the call drops I've tried the chatting service and all you do is get the same response from a stupid robot!!! My daughters birthday is in 2 blady weeks and I am still waiting how terrible is this service!!! Please tell me how the hell does someone order from Temu and receive their parcel the next week yet they use the same courier as shein Wich is buffalo please explain that!! We make sure that we pay our customs on time and now we are getting the worst service ever!! I NEED MY PARCEL ASAP!!