I'm waiting for my package since Monday it's been out for delivery,they keep on lying to me first they said my address incorrect that's why they failed to deliver

I'm waiting for my package since Monday it's been out for delivery,they keep on lying to me first they said my address incorrect that's why they failed to deliver.tuesday they said they phoned me and there was no answer off which it's not true today again it's been out since in the morning until now,i even phone their call centre but they could not help me.