I would have given buffalo logistics zero stars because they said that my address is incorrect then i called them to clarify and they said they don't see any houses there

I would have given buffalo logistics zero stars because they said that my address is incorrect then i called them to clarify and they said they don't see any houses there. Then they returned my parcel to the ware house but they said they will tell the courier to call when he gets near my house. Today i didn't get any status update then i called them and the Phelokazi Nkosiyane helped me alot, she found my address on google map but yesterday they said they don't find it. Thank you so much even though i needed the parcel as son as possible but now i have to wait. Thank u Phelokazi for doing your job good.