I need response from Buffalo Logistics.

They delivered on time. But their phone numbers not working. ***that is found in your parcel tracker. Fro Shein . They’re what’s up no response. Their Customer Service number they started counting numbers from 15 to 1 . And talking . At the end they cancelled the call . It’s very uncomfortable because you’re so frustrated and need assistance . But they neglected you . I paid double amount by mistake. I need a refund no one is answering .