I Love Shein products, however what’s wrong with Shein is the use of Buffalo logistics for courier service

I Love Shein products, however what’s wrong with Shein is the use of Buffalo logistics for courier service. The return service is horrible or non existent. Initially I returned a package and buffalo never picked it up despite calling them several times, after some time of calling I was told there’s no point in them collecting the items cause return period is over so Shein won’t give me money. The second return was collected in June, it’s now October and tracking says “still in transit” …I called them they said I should WhatsApp, I WhatsApp’d they said I should call. I am never buying from Shein ever again to avoid dealing with Buffalo. Money lost for me.