I have had numerous calls to Buffalo regarding my refund until an angel with the name Norma picked up the call she could help me and listened to what I said and I could also hear her clearly and understood what she wanted she was patient and rep**** ever

I have had numerous calls to Buffalo regarding my refund until an angel with the name Norma picked up the call she could help me and listened to what I said and I could also hear her clearly and understood what she wanted she was patient and rep**** every phone call from me. I am so glad she picked up the call when I just felt no one from Buffalo is listening to me. Thank you Norma you were very patient and very helpful. Petro