I had a terrible experience so far

I had a terrible experience so far. .. I ordered a package from temu they was suppose to deliver it. They send a delivery message the package never came. According to temu application the package was given to wrong delivery guy and sent it back. Tried to contact them, They don't answer their Whatsapp, emails or even phone calls. According to temu, Now the package is back at jhb warehouse and still no delivery attempt. This is the worst delivery service ever..