I do NOT recommend Buffalo

This conpany does not honour what they claim!

Tracking a parcel once it lands in SA is just plain unnaceptable 7 days between Johannesburg Hub and the Durban Depot and the online tracking updates hasn't moved!

Requests for information about delivery status is met with "Be partient you will be notified when the courier is delivering"

In terms of the CPA Consumer protection Act 68 of 2008 Buffalo is in breach

As a consumer, I am entitled to transparency and fair treatment under the Consumer Protection Act (CPA) 68 of 2008. The lack of communication and transparency regarding the whereabouts of my consignment constitutes a violation of several key provisions of the CPA, specifically: 1. Section 48: Prohibition against unfair, unreasonable, or unjust contract terms. o The lack of timely updates and vague responses are unfair and unreasonable, leaving me without essential information about my property. 2. Section 54: Consumer’s right to demand quality service. o Buffalo Logistics has failed to provide the quality of service that I am entitled to, specifically in terms of timely and accurate information about my consignment. 3. Section 56: Imp**** warranty of quality. o The service provided does not meet the expected standards of quality and reliability as promised by Buffalo Logistics on their website. Buffalo Logistics advertises values such as customer centricity, integrity, passion, and teamwork. However, my experience has been contrary to these claims. Specifically:

As far as I am concerned too big for their boots too quickly..

My company will revert back to the higher prices of DHL and Fedex becasue customer service is infallable there in our past dealings.